FAQ

What currency are the prices I see on the site?
All prices are in USD.

Where do you ship to?

We currently only ship to US and Canada. 

I am not in love with my order, can it be returned? 
We offer a 100 % money-back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. Contact us at support@thelastdetailz.com for return instructions. Once we have received the damaged or defective product we will refund the full amount of your original purchase. 

Can I cancel my order?
We are happy to cancel your order before it ships for a full refund. If your order has already been assigned a tracking number#, contact us at support@thelastdetailz.com for return instructions.  Items returned are at your own expense and access a 10% restocking fee. 

I just placed an order, when will it ship/How long does shipping take?

*You can get an estimate of shipping times and view available shipping options by adding products to your cart and proceeding to the checkout screen.

We offer shipping through UPS and USPS. For Amazon affiliate products, shipping may be handled by Amazon or an Amazon Vendor.

 We strive to process and ship your items as quickly as possible. Typically, it takes 2-4 business days to prepare your order for shipment. Once shipped, the delivery time generally ranges from 2-10 days.

You will receive a tracking number once your order has shipped. If you have any questions or concerns about your shipment, please don't hesitate to contact us at support@thelastdetailz.com.

Please note that shipping times may vary since we utilize different fulfillment centers, which are selected based on your geographic location.

Shipping times vary as we ship from different fulfillment centers based on your location and weather delays. The average shipping time is 3-10 business days.

I have a question that wasn't answered, can you please help?

Absolutely! Please send us an email at support@thelastdetailz.com and we will be happy to assist you in any way we can. To get a prompt response please attach your order number and address the problem clearly, thanks.

 Amazon Services LLC Associates Program

The Last Detailz is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to  https://www.thelastdetailz.com/.